ALL PURCHASES SHIP OUT OF DENMARK, EU
All items will be shipped according to chosen shipping method.
We provide a selection of shipping options. Please read through the conditions carefully. Our cheapest local postage / Postnord optic. is not insured, only has very limited tracking and Little Kin Studio is not responsible for any packages lost during shipping. Should a package not be delivered then we email us, and we will try and work with you to find a solution. Our Postnord/local delivery package option and DHL option is fully tracked and insured.
Orders will be processed within 3 to 5 working days following the order. You will receive an email confirmation when your order is shipped. In peak periods or release of larger collections processing time may be longer.
We recommend not using Freight Forward Addresses. Little Kin Studio is not responsible if a package shipped to a Freight Forward company is lost. In that case we do not compensate.
Buyer is responsible for all international customs/fees. The cost will vary by location, so please research your country’s policy before purchasing. Marking the item as “gift” is not possible and correct value of shipment will be entered.
Once an item has shipped Little Kin Studio is not responsible for any lost, damaged or stolen packages.
Little Kin Studio is not responsible for incorrect shipping addresses, no refund, for this reason, will be made. Please make sure to enter the correct shipping address.
All customers must pay VAT applicable to their area. Please be informed, that you remain responsible for the duties and customs applicable to your country upon receipt of the parcel.
Prices per February 2022
Prices might change due to increased prices from our shipping providers.
Returned items must be in the condition of sale and in original packaging.
Buyer is responsible for all return shipping costs.
Returns lost in shipping or damaged will not be refunded, so please pack your item carefully.
Please provide us with a tracking number.
Please include your name and order number within the packaging so we know who to refund.
Refunds will be issued back onto the original method of payment.
Returns are not accepted on custom orders.
Little Kin Studio is not responsible for any taxes or fees incurred when the package is returned to us.
Returns with unpaid customs charges, shipping costs or any additional fees will not be accepted.
Returns from outside EU might be subject to additional fees such as custom procedures and/or taxes. We cannot control or predict these charges, and it is the client's responsibility to pay any additional charges for customs clearance. Only once the parcel has been cleared, it will reach us. Prior to that, we have no say in whether we accept or reject a return parcel.
We recommend requesting information at your local customs office to calculate any eventual additional fees.
In the case you refuse to pay the additional fees, we reserve the right to pay for all additional fees generated by customs.
In general, we cannot cancel orders. If we do make an exception, due to reasons aside from the customer please notice the cancellation fee.
Please notice an 11 dollar cancellation fee per item which will be deducted from the returned amount.